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For CISOs and IAM leaders

A Claude agent for access management

The agent prepares joiners, movers and leavers, handles access requests and supports access reviews. Application owners and the CISO validate.

Definition

A Claude agent for identity and access management (IAM) is an AI system that handles access requests, prepares the rights to grant or revoke when people join, move or leave, and supports periodic reviews by flagging excessive, orphaned or conflicting rights. It operates in the orange zone: every access grant is validated by an owner, and privileged access falls in the red zone.

How it works

Before / after the agent

01
Joiners, movers, leavers
BeforeRights are opened request by request and rarely closed when someone moves or leaves.
With the agentThe agent starts from HR events, prepares the rights to grant or revoke for the job profile and submits the list to the owner.
02
Access requests
BeforeRequests come in by ticket, and requesters rarely know which role to ask for.
With the agentThe agent maps the stated need to an existing role, checks for conflicts and routes the request to the application owner.
03
Access reviews
BeforeReviews run on spreadsheet extracts, approved in bulk by managers who lack context.
With the agentThe agent prepares each review with the useful context (last login, role, gaps against the standard profile) and puts risky rights first.
04
Privileged accounts
BeforeAdmin and service accounts pile up with no identified owner.
With the agentThe agent inventories privileged accounts and flags those with no owner or recent use. Any action on these accounts moves to the red zone.
LOOP™ governance

Recommended trust zone

Orange zoneSupervision

An access right affects information system security and the traceability auditors expect. The agent prepares, checks and documents, an owner validates every grant and every revocation. Privileged access falls in the red zone: the agent stops and explicit validation is required.

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Frequently asked questions

Frequently asked questions

Can an AI agent grant access rights on its own?
On this process, the agent is configured in the orange zone: it prepares and checks, an owner validates every grant. Only standard requests already pre-approved in your entitlement catalogue can move to the green zone, and privileged access stays in the red zone.
What does DORA require for access management?
DORA (EU 2022/2554) requires financial entities, outside the simplified regime, to limit physical and logical access to what legitimate and approved functions require (article 9). Its technical standards (Delegated Regulation 2024/1774, article 21) spell out least privilege, segregation of duties, revoking rights without undue delay when someone leaves, and updating access rights at least once a year, every six months for systems that support a critical or important function.
What about NIS2?
The NIS2 Directive (EU 2022/2555) lists access control policies and, where appropriate, multi-factor authentication among the risk-management measures expected from essential and important entities (article 21), as transposed into each Member State’s law. The agent helps produce the evidence: traced reviews, revoked rights, inventoried privileged accounts.
How is the agent itself controlled?
The agent has its own identity, with rights limited to what its tasks require, and it only executes a change after validation. Each of its actions is logged like an administrator’s, within the LOOP™ governance framework.
Does the agent integrate with our IAM tools?
Yes. It connects to your directory, your IAM or IGA tool and your ticketing tool through their APIs or MCP connectors, without replacing your identity management foundation.
Next step

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