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For Operations Directors · COO

−80% escalations.
OTIF +12%.

Supply chain, ops reporting, procurement agents. Your operational teams no longer manage exceptions — they supervise them.

Discuss my use case →See the 3 use cases →

−80%

supply chain escalations

+12%

OTIF rate

500%

procurement ROI (Globality)

3h/d

saved on reporting

Definition

An AI agent for operations is a Claude agent that monitors and moves operational flows forward: supply chain exceptions, procurement and suppliers, maintenance, reporting and case handling. It connects to your systems (ERP, MES, WMS) through the MCP protocol, filters and ranks alerts, and escalates high-impact decisions to your teams, under LOOP™.

3 priority use cases

What your peers are deploying. What you can deploy.

Each use case below is operational in organizations similar to yours. Quantified business case available on request.

Transformation

Supply chain exceptions agent

High complexity−80% escalationsOTIF +12%

The agent monitors logistics flows in real time, detects anomalies (delays, stockouts, overstocks), ranks exceptions by urgency and impact, and proposes corrective actions. Critical decisions remain human.

LOOP™ Governance : Green zone: standard alerts and minor automatic reallocations. Orange zone: anomalies with >5% OTIF impact — ops validation before action. Red zone: critical stockouts or strategic supplier.

Quick Win

Operational reporting agent

Low complexity3h/day savedGreen zone

The agent automatically collects production, logistics, quality, and finance data, consolidates the daily/weekly operational report, and sends it to stakeholders with relevant alerts.

LOOP™ Governance : Green zone: automatic collection, consolidation, and distribution. The agent generates — it does not interpret strategic trends. That is your operational teams' role.

Transformation

Procurement intelligence agent

High complexity500% ROI−75% contract cycle

The agent analyzes supplier offers, benchmarks market prices, assesses supplier risks, prepares negotiation grids, and generates standard contracts. Award decisions remain human.

LOOP™ Governance : Green zone: analysis, benchmarking, and preparation. Orange zone: strategic suppliers or amounts above threshold — Procurement Director validation. Red zone: new critical suppliers.

What would these processes be worth to you? Cost them with your own numbers.Calculate the ROI →

Agents by process

A Claude agent for each process

A Claude agent for your sales orders

The agent reads orders received by email, PDF or portal, checks them and enters them in your ERP. Orders that break a rule go to your order desk with their context.

See the process →

A Claude agent for insurance claims

The agent opens the file, checks the documents, tests the claim against the policy’s cover and prepares a proposal. The claims handler decides on settlement.

See the process →

Experience feedback

What a peer decision-maker says.

“Before, my team spent Monday mornings sorting through supply chain alerts — 90% weren't actionable. Now the agent filters, prioritizes, and only surfaces what requires a human decision. My team handles 5× fewer alerts but nothing slips through.”

— Supply Chain Director, industrial company · 5,000 employees

Frequently asked questions

AI agents for Operations: your questions.

Which AI agents fit an operations department?

Claude agents cover supply chain, logistics, quality control and production. They integrate with your systems (ERP, MES, WMS) through the MCP protocol to act on your real flows.

How do you deploy an agent on a critical production process?

You start in shadow mode (the agent observes and proposes without acting), then canary (limited scope), before scaling. This progressive rollout, framed by LOOP™, avoids putting a critical process at risk.

How do you stay in control of agents in production?

Autonomy graded by risk, human validation on sensitive decisions, traceability of every action: LOOP™ trust zones calibrate what the agent does on its own and what goes back to an operator.

Do the agents integrate with our industrial systems?

Yes. Through MCP, the agent connects to your ERP, MES, WMS and supervision tools, under your access controls and security policies — without replacing your industrial information system.

What ROI can Operations expect?

Fewer stockouts and delays, better quality, earlier incident anticipation. Koneetiv defines the metrics during scoping (service level, lead times, quality) and steers them over time.

Where do you start?

With a Claude Ignite scoping: we identify the highest-impact operations use case, deploy a pilot in shadow then canary mode, and scale under LOOP™ governance.

−80% escalations.
OTIF +12%.

What your peers are deploying. What you can deploy.

See these agents in action

A Claude agent for each process

Two programs designed for you.

What a peer decision-maker says.

Which entry points activate for this function?

AI transforms every function.

AI agents for Operations: your questions.

Let's talk about your case.
30 minutes is all it takes.

−80% escalations.OTIF +12%.

What your peers are deploying. What you can deploy.

See these agents in action

A Claude agent for each process

Two programs designed for you.

What a peer decision-maker says.

Which entry points activate for this function?

AI transforms every function.

AI agents for Operations: your questions.

Let's talk about your case.30 minutes is all it takes.

−80% escalations.
OTIF +12%.

Let's talk about your case.
30 minutes is all it takes.