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Internal Comms Agent
in action.

See how the agent drafts a sensitive executive memo in 7 seconds — 3 audience-adapted versions, intranet FAQ and FR/EN/ES translation included.

Agent active · Production✍️ Executive memos & internal notes🌐 Multilingual FR/EN/ES🔒 LOOP™ Governance
Definition

The Internal Comms Agent is a Claude agent that drafts and adapts internal communications: leadership notes, intranet FAQs, crisis messages and translations. It tailors one message to several audiences in your house style, then sends each version to the communications team, which approves it before release, under LOOP™ governance.

Under the hood

How the agent works

The agent works for the communications team and for the departments that have a message to get across. It handles the drafting and the variations that take time with every announcement, while communications keeps the substance, the final tone and the timing. It connects to your intranet and publishing tools through the MCP protocol.

01

What it takes in

A brief from leadership (the topic, the key message, the audiences involved), your reference content and your editorial guidelines: tone, vocabulary, confidentiality rules and past notes. It can also start from a source document, such as an HR policy or meeting minutes, and turn it into a communication.

02

What it does

It drafts the message, then adapts it for each audience, for example leadership, managers and frontline staff, adjusting the level of detail and the tone. It prepares the FAQ that goes with the announcement, anticipates likely questions and translates everything into your teams' languages. In a crisis, it produces a first factual message while decisions are pending.

03

What it hands back

Several versions ready for review, an intranet FAQ, translations and, where needed, a distribution plan by channel. The communications team keeps control of every word: it edits, approves or asks for another version before anything is published.

Who decides what

Green zone · the agent acts alone

Drafting first versions, adapting them by audience, working translations and preparing FAQs. Nothing is published at this stage.

Orange zone · a human approves first

Any release, whatever the channel. The communications team reviews and approves each version, especially on sensitive topics and organisational announcements.

Red zone · the agent stops and escalates

Confidential information, a crisis whose facts are not established or a subject with legal risk. The agent stops and hands the decision back to the department concerned.

Three typical situations

01

Announcing a reorganisation

Leadership has to announce a change in structure. The agent prepares a note for each audience with the right level of detail, and the FAQ managers will need.

02

A new HR policy

A policy is changing and employees will have questions. The agent turns it into a clear intranet FAQ in your teams' languages.

03

An incident at a supplier

An incident disrupts an internal service. The agent proposes a first factual message and then updates, each approved by leadership before it goes out.

01What it takes in

A brief from leadership (the topic, the key message, the audiences involved), your reference content and your editorial guidelines: tone, vocabulary, confidentiality rules and past notes. It can also start from a source document, such as an HR policy or meeting minutes, and turn it into a communication.

02What it does

It drafts the message, then adapts it for each audience, for example leadership, managers and frontline staff, adjusting the level of detail and the tone. It prepares the FAQ that goes with the announcement, anticipates likely questions and translates everything into your teams' languages. In a crisis, it produces a first factual message while decisions are pending.

03What it hands back

Several versions ready for review, an intranet FAQ, translations and, where needed, a distribution plan by channel. The communications team keeps control of every word: it edits, approves or asks for another version before anything is published.

Who decides what
Green zone · the agent acts alone

Drafting first versions, adapting them by audience, working translations and preparing FAQs. Nothing is published at this stage.

Orange zone · a human approves first

Any release, whatever the channel. The communications team reviews and approves each version, especially on sensitive topics and organisational announcements.

Red zone · the agent stops and escalates

Confidential information, a crisis whose facts are not established or a subject with legal risk. The agent stops and hands the decision back to the department concerned.

Three typical situations
01
Announcing a reorganisation

Leadership has to announce a change in structure. The agent prepares a note for each audience with the right level of detail, and the FAQ managers will need.

02
A new HR policy

A policy is changing and employees will have questions. The agent turns it into a clear intranet FAQ in your teams' languages.

03
An incident at a supplier

An incident disrupts an internal service. The agent proposes a first factual message and then updates, each approved by leadership before it goes out.

Documented ROI · Sourced figures

Results in production.

Deployed at Groupe Bouygues, the Internal Comms Agent drafts executive memos, intranet FAQs and crisis communications autonomously — with comms team validation on sensitive messages.

−60%reduction in internal communications production time
vs. manual writing
3audience versions generated simultaneously (exec, managers, frontline)
Automatic tonal adaptation
FR/EN/ESnative multilingual translation included in every production
No external translation cost
On requestdeployment time to production
Claude Ignite + Claude Ops
−60%
reduction in internal communications production time
vs. manual writing
3
audience versions generated simultaneously (exec, managers, frontline)
Automatic tonal adaptation
FR/EN/ES
native multilingual translation included in every production
No external translation cost
On request
deployment time to production
Claude Ignite + Claude Ops
Frequently asked questions

Internal communications agent: your questions.

What does the internal comms agent do?
It writes, adapts and translates internal communications, summarises information and answers employee questions on your content.
Does it publish without control?
No: communications are reviewed and approved by a human via LOOP™ trust zones before release. The agent prepares, humans validate.
How does it integrate with our tools?
Through MCP it connects to your intranet, comms tools and knowledge bases, under your permissions.
What gains can we expect?
Faster, multilingual, consistent communications. Deployed via Claude Ignite under LOOP™ governance.
Does the agent follow our tone and communication rules?
Yes, provided you give them to it: editorial guidelines, sample notes, words to avoid and confidentiality rules. It applies them to every draft, and the communications team edits or approves each version, which helps you refine those rules over time, based on real use.
By function

Functions that use this agent

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